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8x8 Integration

CoRecruit supports an integration with 8x8, allowing you to automatically capture and transcribe recorded calls, generate meeting notes, and push them directly into your ATS or CRM — no manual entry required.

Looking for the integration list in CoRecruit? Please see here for instructions on how to view the integrations.

How to Set Up

Setup for CoRecruit’s integration with 8x8 requires the following:

  • API Key

  • API Secret

To obtain these:

  1. Log in to your 8x8 Admin Console

  2. Navigate to the API Keys section

  3. Generate and copy your API credentials

For full instructions, refer to 8x8’s API documentation.

How it works

Once integrated:

  • 8x8 recordings are automatically pushed to CoRecruit

  • CoRecruit transcribes the audio and creates notes

  • CoRecruit uses the phone number from the call to match it with the correct candidate or contact in your ATS/CRM

  • Notes are automatically pushed into the matched record

All 8x8 calls processed by CoRecruit will default to your default meeting type.

How to Record calls

To make sure a call is processed by CoRecruit, it must be recorded in 8x8.

To manually record a call:

To ensure CoRecruit receives a recording to transcribe, you must manually start a recording during the call:

To record a call:

  1. While on a call in 8x8 Work for Desktop, click the More button (three dots)

  2. Select Record from the menu

  3. A recording notification bar will appear at the top of your call screen

  4. A voice prompt will notify both parties that the call is being recorded

To stop the recording:

    • Click Stop in the notification bar

    • A second voice prompt will confirm the recording has stopped

⚠️ Recording features are subscription-based and may require admin enablement. Recording laws vary by location — always notify the other party if required.


After the recording has been completed. The recording will be pushed to CoRecruit automatically.

With the a completed call, CoRecruit will use the phone number from the call to search your ATS/CRM for a candidate record, to then push the notes to record. When using the 8x8 integration all completed and recorded calls will default to your default meeting type.

Tip: To select a default meeting type, please see our help article HERE

Important: Make sure to record your voice biometrics for the best results!
How to set-up Voice Biometrics


If you need help setting up the integration or troubleshooting call recordings, reach out to your CoRecruit point of contact or email support@corecruit.com